Whether it's a slow drip that finally gave out or a sudden flood at midnight, New Deal residents call one number and get a real answer. We built our New Deal dispatch around speed, because every extra hour of standing water costs more to repair.


Hirex Water Damage didn't start as a franchise looking for a new zip code to expand into — it started because New Deal homeowners kept describing the same frustrating experience: a national hotline, a long hold, and a subcontractor nobody vetted. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Certification isn't just a logo on our site — our New Deal crew leads have logged real hours on clean, gray, and contaminated water losses, which is why Flood Damage Cleanup in New Deal is treated as a specialty, not a side offering. We carry full liability coverage and hold active licensing to operate throughout New Deal, TX.
Because our gear is staged locally rather than shipped in, New Deal response times run well ahead of a typical national franchise.
Talk to a New Deal landlord who's lived through a burst supply line at 3am and they'll confirm that response speed, not just skill, determines how much a job ends up costing. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
We also invest in ongoing technician training, since restoration methods and equipment keep evolving and a New Deal crew running outdated techniques does the property a disservice.

Not every water problem looks dramatic — some of the costliest New Deal repairs began as a barely-noticeable issue. Here's what tells our team a New Deal property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our New Deal dispatcher will tell you honestly whether it's urgent or something we can schedule.
We don't run a one-size response in New Deal — a contained bathroom leak gets a different crew than a flooded restaurant kitchen. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
We arrive with submersible pumps and truck-mount extractors built to clear a flooded New Deal room before water soaks deeper into the subfloor. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
For New Deal homeowners, that means flood-cut drywall removal, subfloor assessment, and content pack-out for anything salvageable, with photo documentation at every stage for your insurance file.
New Deal businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage — a flooded lobby or a leaking unit above tenants has to move fast.
When a New Deal job involves sewage backup, our team suits up fully, applies EPA-registered antimicrobials, and disposes of porous materials that can't be saved.
Every New Deal drying job includes preventive antimicrobial application aimed at heading off mold before it starts.
Every New Deal estimate is written and explained up front — no vague "we'll see how it goes" pricing.
Because equipment is staged inside New Deal, most calls see a technician on-site in under an hour.
Our paperwork is built to match what New Deal, TX adjusters expect, so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider any New Deal job done, and getting there again is on us.
Tell our New Deal dispatcher what's happening — a few quick questions get the right equipment on the first trip.
Our nearest available New Deal crew is dispatched immediately with truck-mount gear on board.
We extract immediately, followed by a moisture survey that tells us precisely where New Deal drying equipment needs to go.
We don't close the New Deal file until the numbers confirm the structure is dry, with full photo and moisture documentation in hand.

We measure moisture with instruments, not guesswork, and won't sign off on a New Deal job until readings match the dry standard for the materials involved. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
We put the guarantee directly on the work order for every New Deal job, in writing. If a follow-up visit is ever needed, we send a technician familiar with the original job whenever scheduling allows, so you're not re-explaining the situation to someone new.
A guarantee only means something if it's backed by documented numbers, which is why every New Deal job closes with instrument readings attached.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"I didn't touch the insurance paperwork once — they sent it straight to our adjuster." — Marcus D.
"They showed me the moisture readings so I wasn't just trusting a stranger's word the house was dry." — Priya K.
"Our restaurant kitchen flooded from a line break and they had us reopened in three days flat." — Aaron F.
"Sewage backup is not a fun call to make, but the crew was calm and explained the whole containment process clearly." — Lena V.
"What they quoted upfront is what I paid. No hidden equipment fees." — Sam T.
Because equipment is staged inside New Deal, most calls see a technician on-site within 60 to 90 minutes.
Upfront, written pricing is standard on every New Deal job, never an afterthought.
Around-the-clock New Deal coverage includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard, and we'll send documentation formatted for a New Deal insurance claim.
We take moisture meter readings and compare them against the dry standard for that material — a visual check alone isn't enough.
Yes, our New Deal crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move valuables away from the affected area, and avoid standing water near outlets.
We scale crews and equipment for commercial New Deal accounts and assign a dedicated project lead beyond a single unit.
Drying time varies by material and how fast extraction started, but 3-5 days is typical for most New Deal jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture to establish.
Our New Deal guarantee covers a 30-day callback window tied to the original loss.
See the zip codes and nearby cities listed below — our New Deal crews cover that full radius.
Not necessarily — many New Deal customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
New Deal is our home base, and our reach extends across New Deal, TX through staged equipment and on-call technicians. If your address falls inside or near New Deal, a Hirex Water Damage crew can typically respond the same day.
Knowing New Deal's neighborhoods matters more than it might seem — older sections of town often have different plumbing and foundation quirks than newer developments, and our crews adjust accordingly.
— Embedded service-area map for New Deal, New Deal, TXReach our New Deal line directly and get a technician on the way today.
Call +1-844-578-1604